What we do

VeloCare

The market's only proactive technology monitoring and repair service

You can stop being reactive to technology failures with VeloCare. Maximize technology uptime, avoid fluctuating costs and reduce technology management costs, allowing your in-house resources to focus on core responsibilities. And our customizable Velogic portal provides 24/7 access to all your data.

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Support across your enterprise

We proudly serve the following technologies, and more:
Autonomy
ELD
Video
Fleet Safety
Telematics
RFID
Wi-Fi
Mobile Device
IoT Sensors
Structured Cabling

Protect Your Investment

With velocare, you can expect:

One Flat, Monthly Subscription
Proactive System Health Monitoring
On-Site Hardware Repair/Replacement
Tech Support Call Center
Program and Project Management
Inventory Management, RMA Processing, Shipping, Staging

How it Works

1

Our team of experts guides you through the setup process, helping you pull together your technology, assets, inventory and locations.

2

Our 24/7 system health monitoring starts proactively observing the state of your system, while your Customer Success Manager carefully monitors for any alerts or downtime.

3

When a problem is detected, we immediately escalate to our VeloCare tech support. We will fix the issue remotely, or schedule onsite repair.

4

Once the problem is resolved, we’ll return any unused technology to inventory, bench-test the technology in question, issue an RMA as needed and update your inventory management.

Velogic™ - Monitor Your Maintenance

The Velogic portal provides 24/7 access to all of your data. With its customizable dashboard, you can monitor your technology to help stop problems before they start and keep your business moving.