The investment in a technology solution must be maintained, just like any other asset critical to a business.
Technology is everywhere. It has enhanced the way we do business, the way we communicate; it streamlines processes, tracks inventory, monitors systems and behaviors. The applications are endless and when working properly, you can almost forget it’s there. However, when it’s not working properly, the effects are felt immediately and can ripple through your business with detrimental consequences.
That's where System Health Monitoring comes in. Maintenance programs are great for having a plan in place to repair faulty technology, or in some cases, to perform routine maintenance in order to prevent equipment failures.
System Health Monitoring, however, monitors system performance from day one and looks for variations in performance. These early warning signs allow companies with a monitoring and maintenance plan, such as VelociCare, to address potential issues before they become disruptive, often saving time and money, avoiding fines for malfunctioning equipment and maintaining quality user experiences; essentially safeguarding all the benefits your company employs the technology for.
System Health Monitoring is a safeguard that not only protects your investment, but also takes the guesswork out of troubleshooting and diagnosing potential issues, lessoning the burden on IT staff.
Velociti understands the important role technology plays in your business, that’s why we offer a variety of flexible options to consider for maintaining the performance of your technology systems, from 24/7 system monitoring and call-center support to expedited on-site service with guaranteed response times. You choose the level of support that best meets your business needs. From dedicated on-site support personnel, to a range of response times, Velociti’s wide-spread network of highly trained local and mobile technicians provide rapid, quality on-going monitoring and support that will keep your technology, and your business, running.